Frequently Asked Questions

Please read our FAQ before sending us a message.

Do I need to create a member account?

You can browse on our website and add items to your basket without creating an account, and can place the order with guest checkout. But creating a member account will provide you the following benefits:

  • Making Shopping process easier.
  • Save delivery addresses.
  • View all previous orders from your account.
  • Check your order status before it’s shipped.
How can I update or edit my shipping/billing address details?

First login and click on ‘My Account’. You will be able to edit/update your particulars in your account and save them for future orders. You can also update your password from there.

Which payment methods are accepted in the Online Shop?

At Our eStore we have following payment options:

1. Cash On Delivery (Only in Pakistan)

How do I order online?

To purchase any product on the minnimekids eStore, simply click on the item you wish to buy, select the required size/color and click ‘add to cart’. You will a get a pop-up that product is added in you cart. Click ‘proceed to checkout’ button and provide all your delivery details at checkout page, don’t forget to provide the valid cell phone and email. After that select your desire payment option from drop down list and click ‘place order’ button.

What exactly happens after ordering?

Minnimekids eStore uses highly precise automate email system. After successfully placing the order you will get the confirmation email at your valid email address with in time. In which you will get your order summary/invoice with your order number. If you did not receive any email that means your order is not successfully placed.

Can I cancel my order?

Yes you can cancel or change your order at the same time as you are still browsing and shopping, simply remove it and/or update from ‘Shopping Cart’.

But once your order has been confirmed however, it’s not possible for you to change or cancel it prior to dispatch. In this instance the order will be sent to you and then if required you will have to return it. Please refer to our Returns Policy if you require further information.

How long will delivery take?

Our delivery timeline is 3-4 working days.

For pre-orders our delivery timeline is 4-6 weeks as the products are imported.

Send us an email

[contact-form-7 id=”23″]

Frequently Asked Questions

Please read our FAQ before sending us a message.

Do I need to create a member account?

You can browse on our website and add items to your basket without creating an account, and can place the order with guest checkout. But creating a member account will provide you the following benefits:

  • Making Shopping process easier.
  • Save delivery addresses.
  • View all previous orders from your account.
  • Check your order status before it’s shipped.
How can I update or edit my shipping/billing address details?

First login and click on ‘My Account’. You will be able to edit/update your particulars in your account and save them for future orders. You can also update your password from there.

Which payment methods are accepted in the Online Shop?

At Our eStore we have following payment options:

1. Cash On Delivery (Only in Pakistan)

How do I order online?

To purchase any product on the minnimekids eStore, simply click on the item you wish to buy, select the required size/color and click ‘add to cart’. You will a get a pop-up that product is added in you cart. Click ‘proceed to checkout’ button and provide all your delivery details at checkout page, don’t forget to provide the valid cell phone and email. After that select your desire payment option from drop down list and click ‘place order’ button.

What exactly happens after ordering?

Minnimekids eStore uses highly precise automate email system. After successfully placing the order you will get the confirmation email at your valid email address with in time. In which you will get your order summary/invoice with your order number. If you did not receive any email that means your order is not successfully placed.

Can I cancel my order?

Yes you can cancel or change your order at the same time as you are still browsing and shopping, simply remove it and/or update from ‘Shopping Cart’.

But once your order has been confirmed however, it’s not possible for you to change or cancel it prior to dispatch. In this instance the order will be sent to you and then if required you will have to return it. Please refer to our Returns Policy if you require further information.

How long will delivery take?

Our delivery timeline is 3-4 working days.

For pre-orders our delivery timeline is 4-6 weeks as the products are imported.

Send us an email

[contact-form-7 id=”23″]